Client Care Assistants are often the first point of contact for our clients, and they help deliver our commitment to exceptional care with a smile.

As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.

From handling a busy switchboard and arranging appointments to taking payments, entering test results and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas look their best at all times.

Some of our key benefits

  • Pension
  • Access to 24 hour counselling
  • Min 28 days annual leave (including Bank Holidays)
  • An additional ‘Day for You’, a paid days leave for you to use as you wish
  • Medivet discount on our products and services

Progression and development are at the heart of everything we do and we’re dedicated to supporting our teams as they continue their career. Through regular performance reviews and catch-ups, we provide a wealth of opportunities to develop your skills in whichever way you choose.

We also offer internal courses to develop your interpersonal skills making sure you have the tools you need to succeed.

Find out more about career progression

There are several rewarding career paths available to our practice support colleagues.
These include:
  • Veterinary Care Assistant
  • Registered Veterinary Nurse
  • Practice Manager