Cookies Policy

We use cookies to customise your experience on our website.

The cookies we set

To ensure you have a great website experience, we use cookies to enable you to set preferences for how it runs when you visit.

When you fill in a web form such as those found on contact pages, cookies may be set to remember your user details for future correspondence.

Third-party cookies

In some special cases we also use cookies provided by trusted third parties. You might encounter some of the following cookies on this site.

  • This site uses Google Analytics to help us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so that we can continue to produce engaging content. We don’t use Google Analytics to store personal information about visitors to the website.
  • In addition to Google Analytics we use other tools to track and measure how people use this site, with the aim of keeping the site relevant and engaging. These tools use cookies to measure how long visitors spend on the site and how they use it. We do not capture personal information about visitors to the website with these tools.
  • Advertising partners work on our behalf and affiliate tracking cookies allow us to see if our customers have come to the site through one of our partner sites. This allows us to credit them appropriately and, where applicable, to allow them to provide any bonus that they may offer you for making a purchase.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, the social media sites – including Facebook and Twitter – will set cookies through our site which may be used to enhance your profile on their site. They may also contribute to the data they hold for various purposes outlined in their respective privacy policies.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings in the OneTrust control panel, accessible from the cookie icon on your screen. You can also disable cookies on your browser (read your browser ‘Help’ section for how to do this). Be aware that disabling cookies will affect the functionality of this and other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it’s recommended that you don’t disable cookies.

Talking to us about cookies

You can ask us any questions regarding the way we use cookies by emailing us at, or alternatively via our postal address:

The Data Protection Officer
Medivet Support Centre
First Floor, Hyde
38 Clarendon Road
WD17 1HZ

For more information on our cookies policy, please email us at