At Medivet Roehampton Veterinary Clinic the close-knit team sees patients from across London, including Putney Heath and the surrounding areas of Wimbledon and Richmond Park. Roehampton now have a rare opportunity to join their happy and experienced team as a veterinary surgeon.
The team currently consists of an experienced HRVN )who is also a clinical coach with a team of SVNs across the region), 2 dedicated front of house team members with exceptional client care, and 1 supportive and compassionate lead vet.
The branch has a truly lovely and loyal, growing client base and the location and set up of the practice itself must be seen to be believed complete with even a fancy coffee machine! State of the art theatre and modern equipment are available, excellent and up-to-date surgical facilities offering advanced diagnostics, hospitalisation and complex surgery with support for trickier cases found within the local, flagship hospital - Richmond and the nearby Kingston practice.
This is a full-time role, 40 hours per week (10 hours across 4 days) with 1 in 6 full weekends at the Richmond hospital required, 2 bank holidays as part of the bank holiday rota and 2 weeks on call. The preferred candidate would have at least 3-5 years UK experience.
Remuneration for this role is flexible based on experience and certification Upwards of £75 - £80,000 per annum would be considered for the right certificate holding candidate, with ample surgical expertise and experience. Desired, but not essential.
Responsibilities
Client care:
Deliver exceptional care to clients, each and every day.
Deal with any client complaints and concerns raised in the clinic.
Ensure the client receives updates regarding patient care following any procedure.
For any out of hours (OOH) or enhanced care, ensure the client is updated regarding patient care and wellbeing.
Patient care:
Carry out any consultations and procedures.
Accountable for patient care and monitoring.
Responsible for admissions and discharges for procedures (depending on complexity)
Ensure patient records are accurate and up to date.
Complete a clinical handover and make arrangements for the transfer of any patient requiring OOH or enhanced care.
Responsible for prescribing medication and carrying out dispensing checks.
All patient care is carried out under the guidance of the vet/lead vet in line with clinical competence.
Standards and Compliance:
Accountable for compliance with all regulatory and practice standards and agreed ways of working.
Ensure the appropriate regulatory, practice and operational veterinary and nursing standards are implemented in the practice.
Ensure compliance with health and safety requirements.
Commercial performance:
Prepare accurate estimates and costs for clients and ensure payment is made at the same time as the procedure.
Take action to minimise debt and support action plans to address any issues with clients.
Maximise capacity through the most effective utilisation of clinical skills.
Communications:
Clinical leadership:
Support and carry out colleague clinical mentoring/ development as required.
Pro-actively support and share clinical best practice within and across clinics and the wider Medivet community.
To continue to deliver exceptional care to clients the Vet and Lead Vet are responsible for mentoring graduates within the clinic. The Nurse and Head Nurse are responsible for coaching the nursing team.
Clinical administration:
Skills, knowledge and experience
Must be an RCVS registered vet surgeon.
Able to demonstrate clinical leadership skills.
Implementation of a progressive clinical culture.
Able to work as part of a team.
Experienced in delivering exceptional clinical care to clients and patients.
Supports nurse consults and understands how this contributes to the performance and efficient operation of the clinic.
Experienced in using coaching and influencing skills to get the best out of each and every colleague.
Our clinics are run by small teams who need to work together effectively to deliver exceptional care to our clients, patients, and colleagues. This means that, from time to time, you may be required to carry out tasks outside your normal duties, where you have the skills, knowledge and experience required.
