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Practice Manager

£35,000.00 FTE
  1. Part-time
  2. Practice Management
  3. Bury

We have an amazing opportunity for a Part-Time (20hrs) Practice Manager to join our friendly team at Medivet Ramsbottom.

As a Practice Manager, you will play a pivotal role in shaping the success and growth of the clinic. You’ll be responsible for the commercial management, taking on key leadership duties and overseeing the day-to-day operations and team development.

You will have the opportunity to make a positive impact on the lives of our patients, clients and colleagues while promoting a happy work environment and ensuring the smooth, efficient running of the three clinics.

If you are a dynamic leader with a passion for excellence in veterinary care and practice management, we would love to hear from you.

Key Benefits:

  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.

  • Life Assurance 3 x salary.

  • Access to 24-hour counselling by phone or in person should you feel you need support.

  • 5 weeks’ annual leave plus Bank Holidays rising to 6 with length of service.

  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.

  • Interest free Season Ticket Loan.

  • Cycle to Work scheme.

  • Discounts on Medivet products and services.

Role Accountabilities:

Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:

  • Deliver exceptional client care, monitor client feedback and follow up on actions to improve the practice.

  • Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance with a focus on key performance indicators, including capacity and skills utilisation and managing costs.

  • Observe the highest standards of regulatory, practice and operational compliance, conducting audits and sharing best practice within and across practices and the wider Medivet community.

  • Manage the planning and execution of the practice rotas to ensure optimum service levels, maximising utilisation of clinical skills.

  • Set the team up for success through effective recruitment and induction and ongoing communication and management, delivering colleague engagement and retention.

  • Promote the practice externally through local community events and other avenues.

Your Skills and Experience:

  • Knowledge and understanding of practice environments, ideally gained in a Veterinary, GP or Dental practice setting.

  • An understanding and appreciation of exceptional care and how this improves the client experience.

  • Understanding of the importance of regulation and of managing/monitoring effective processes for compliance.

  • Experience in driving strong commercial performance through effective financial management, marketing activity and efficient ways of working.

  • Experience of resource planning.

  • Experienced in using coaching and influencing skills to get the best out of every colleague.

  • Proficiency with computer systems, experience of using Microsoft Office

  • Good numeracy and analytical skills.

  • Experience of managing and leading a team.

  1. Bury
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