Join our friendly, growing veterinary diagnostic laboratory, where quality, client care and great teamwork are at the heart of what we do.
We’re UKAS-accredited to ISO/IEC 17025:2017 in Biochemistry & Haematology and provide a wide range of diagnostic services, including clinical pathology, microbiology and molecular biology.
You’ll be working alongside experienced biomedical scientists and a supportive veterinary team, serving mainly companion-animal clinics with an interesting and varied caseload. With new molecular services launching, recent refurbishments, and a new LIMS on the way, it’s an exciting time to join us.
What you’ll do:
You’ll lead and develop our quality management system and help us maintain the highest standards. Your key responsibilities will include:
• Leading the maintenance of our ISO 17025:2017-compliant QMS
• Overseeing the creation and control of all quality documentation
• Managing the CAPA system, including root-cause analysis and trend reviews
• Supporting staff in understanding and applying QMS principles
• Delivering quality-related training
• Maintaining a Quality Improvement Programme to drive ongoing development
• Acting as the main contact for UKAS and coordinating annual assessments
• Planning and carrying out internal audits and monitoring QMS performance
• Meeting regularly with Senior Management to share updates and review risks
• Organising and chairing the annual Management Review
• Preparing annual QMS reports, including audits, QC/EQA, validations and improvements
• Supporting Health & Safety compliance (ISO 45001)
• Acting as Training Officer—developing training and competency assessments with Section Heads and maintaining UKAS-compliant documentation
What you’ll bring:
• Strong organisational skills with the ability to prioritise and meet deadlines
• Excellent attention to detail
• Confident communicator who can engage and support teams
• Excellent written and spoken English
• Able to work collaboratively on site for at least 3 days per week
• At least 5 years’ experience in the laboratory sector
• At least 3 years working in quality assurance within an accredited laboratory
• Experience with ISO 17025:2017 is desirable