Medivet, Llandaff North practice are looking for a part time receptionist.
This opportunity to join the team is on a part time basis for 9 hours per week, Monday and Friday 2pm-6.30pm with Saturdays on a rota basis.
This role will be National Living Wage if you’re aged 21 or over. National Minimum Wage if you’re aged under 21.
You will have exceptional customer care, communication and organisational skills to welcome clients to the clinic, book appointments, handle telephone calls, take payments and discuss our clinic services. You will be working as part of our team of vets, nurses and receptionists. Llandaff North is located in a lively area of Cardiff with good transport connections via trains and roads.
This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
We believe in exceptional care for both our patients and client. As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best. Ideally you should also possess strong administration skills as well as customer service experience.
This is an amazing chance for someone who is diligently organised, possesses strong interpersonal skills and who can cope with a very demanding and busy desk under pressure.
Key Benefits
- Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
- Life Assurance 3 x salary.
- Access to 24-hour counselling by phone or in person should you feel you need support.
- 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
- An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
- Interest free Season Ticket Loan.
- Cycle to Work scheme.
- Discounts on Medivet products and services.