Digital Delivery Manager

Digital Delivery Manager Watford, Hertfordshire Medivet Support Centre Full Time, Permanent

The Opportunity

Are you an experienced Delivery Manager looking for your next challenge?

The Delivery Manager is accountable for the delivery of product releases – on Freedom (IT Platform), Client Portal, Colleague Portal etc – specified by the Product Team and delivered by the Software Engineering team. They will enable teams to deliver continuously and focus on what will be of greatest value to clinics, clients and the wider business.

This role will also coordinate the release into live working with the various service teams and clinics.

Key Benefits

  • Health cash plan (covering dental, physio and optical services) with 24/7 Private GP
  • Life Assurance 3 x salary.
  • 33 days’ annual leave (including Bank Holidays) rising to 38 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • Internal CPD and access to Clinical Communities.
  • Funded certificate opportunities.
  • Pension scheme.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services for your pets.

Role Accountabilities

  • Work with the Product, Engineering, Testing and IT Service teams to co-ordinate the delivery of releases to Freedom (IT Platform) and other IT applications.
  • Direct Line management for a selection of delivery team roles.
  • Support the team and ensure the team collaborates, communicates and focuses on the main objectives.
  • Work with stakeholders across the business to co-ordinate software releases including operations, marketing and finance.
  • Support teams to focus on delivery by unblocking issues and ensuring that all tracking and reporting to the wider organisation is completed.
  • Proactively manage dependencies of varying complexity, potentially planning and feeding into larger programmes and portfolios.
  • Remove blockers and manage risks.
  • Communicate changes to clinics and other colleagues across the business.
  • Working with L&D and Freedom Training team to ensure training material is updated and they are aware of changes.
  • Define and establish governance principles and processes that enable teams to deliver the right things in the right way.

Your Skills and Experience

Previous experience as a Delivery Manager within the IT/Digital field or similar.

Extremely well organised.

Excellent communication skills.

Able to work effectively in teams with enough gravitas to co-ordinate them.

Knowledge of Medivet clinics and users (Or similar organisation)

Knowledge of relevant IT applicationsproducts.

Software developmentIT skills helpful but not essential as training can be provided.


About Us

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.


Hyde Office, Watford.

Job number: SCR00936