Veterinary Care Assistant

Veterinary Care Assistant National Minimum Wage Charlton Kings, Gloucestershire Medivet Charlton Kings Part Time, Permanent

The Opportunity

As a Veterinary Care Assistant, you will be an integral part of the practice team.

Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our patients.

 

  • Provide a gold standard service to our patients and clients
  • Adapt to day to day work in a veterinary practice

Key Benefits

  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.

Role Accountabilities

Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other – we really want to make a positive difference through every interaction we have.
In this role you will:

  • Manage reception work, including making appointment, taking payments, dealing with client queries and general admin duties. 
  • Deliver patient care, including everyday care including handling for consultations and diagnostics
  • Complete patient transfers to other branches or out of hours.
  • Dispense any medication required under the guidance of the Veterinary team.
  • Ensure compliance with all regulatory, practice and operational standards.
  • Carry out in house laboratory tests and arranging referral to an external laboratory.
  • Implement appropriate infection and control measures and ensure the practice is clean and tidy.

Your Skills and Experience

  • Experience of working as part of a team and building positive working relationships with colleagues.
  • Able to provide exceptional care to clients and patients.
  • Client care skills, with the ability to remain calm under pressure and tailor responses when needed, eg during sensitive cases.
  • Able to prioritise a range of tasks and own workload.
  • Flexible and willing to learn.
  • An understanding of the purpose and importance of regulation and compliance.

About Us

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.

We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.

This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.

Job number: FR05120