Client Care Assistant – Veterinary

Client Care Assistant – Veterinary Lower Earley, Berkshire Medivet Lower Earley Full Time, Permanent

The Opportunity

We have an exciting opportunity for a Client Care Assistant to join our lovely team at the Lower Earley practice, in a beautiful setting of a small animal practice. This position offers a competitive salary, dependent on experience.

Ongoing training is provided as relevant to your role and exclusive company discounts and rewards. Medivet is growing rapidly and it’s an exciting time to join us – we encourage growth and development within your role as well as excellent career prospects and flexibility.

Joining our professional, personable team in the practice, you’ll deliver exceptional care by going above and beyond your duties providing an exceptional customer service, putting patients and clients first, always.

You must share our values being trustworthy, caring and progressive, you’ll also take the initiative in customer service and have caring, thoughtful communication skills. Of course, share our love of animals and be able to deal with patients and clients in sometimes distressing circumstances.

40 hours a week

National Minimum Wage

Role accountabilities

Your average day will include a variety of responsibilities such as: welcoming and assisting all clients, dealing with a busy switchboard and arranging call backs, scheduling appointments and entering lab results into the client’s files, taking payments, ensuring the consult rooms are fully stocked, general administration duties and ensuring the reception area is always kept clean and tidy.

Your skills and experience

  • Reception or customer-facing experience
  • A love of animals
  • Good standard of written and spoken English
  • A positive approach to solving problems
  • The ability to work under pressure

About us

The practice is situated in a leafy suburb on the outskirts of Reading. It has a loyal client base and passionate dedicated team of vets and nurses.

Robert the Branch partner holds a GPCertExAP (general practitioner certificate Exotic Animal Practice) and is studying towards a CertAVP (advance practitioner status with the RCVS).

Job number: FR04879