Veterinary Care Assistant
We’re a community of passionate veterinary professionals committed to providing truly exceptional care. We’re set on building something extraordinary: creating the most forward-thinking and innovative place in the veterinary industry.
We’re always looking for people who aspire to stand out in their field, and it’s this vision and enthusiasm that forms the foundation of how we work. And we always have opportunities for career progression, which we love to see.
Our mission to deliver progressive, around the clock care means our employees have the very best equipment and treatment options available, including in-house MRI machines and state-of-the-art operating theatres.
We provide ongoing support to our teams, both in practice and through our dedicated training centre. This empowers you to get the very best from our advanced equipment while being on your journey to veterinary excellence.
This is a position for someone with exceptional people skills, confidence, initiative and willingness to work hard and to learn.
Patient Care Assistants provide support to the veterinary surgeon and veterinary nurses as well as helping pet owners in reception.
Assisting the veterinary surgeons and nursing team
Cleaning all areas
Assisting with restraining animals
Assisting with the preparation of daily surgical procedures
Assisting with nursing and care of inpatients
Helping to admit injured, ill or stray animals
Working on reception
Answering incoming calls, booking appointments, welcoming owners and their pets in a cheerful, helpful and professional manner, taking payments for treatment and sales of pet shop items
Maintaining client records, scanning and filling, receiving stock orders, cash handling and daily cashing up
Calling owners with information (reminders, collection of orders etc)
Informing owners of various offers and plans
Discussing preventative health care with clients, i.e. vaccinations, flea and worm treatments
Delivering outstanding client and patient care
Completing tasks assigned by the nursing and vet teams necessary for the efficient running of the practice
Will be required to help out at other branches – they are all close together in North London
Skills and experience
The successful candidate will have plenty of hands on experience with patients including walking dogs and TLC with cats; any previous experience working within a veterinary practice or rescue centre (voluntary or paid) is advantageous.
We are looking for colleagues who demonstrate commitment and a positive attitude. Enjoy working within busy environments and within a team, however, must show confidence when working alone as and when required; demonstrate a flexible and adaptable approach to work and happy to get stuck in where ever needed.
Applicants must hold 5 GCSE’s at grade C / 4 or above to include Maths, English Language and a Science and be in possession of examination certificates.
Alternatively, City & Guilds will accept alternative qualifications, e.g. Veterinary Care Assistant Certificate, Animal Nursing Assistant Award or National Diploma in Animal Care – you will still be required to provide proof of GCSE Maths and English and provide the original certificates.
If you have taken your qualifications abroad, we will require a NARIC comparison.
Please upload you certificates (not statements !) and list your grades on your CV, including Maths and English. This will ensure a smooth and faster recruitment process.
If you are unable to provide evidence of the entry certificates required, we will not be able to proceed forward with your application at this stage.