Client Care Assistant – Veterinary

Client Care Assistant – Veterinary Somerton, Somerset Medivet Somerton Full Time, Permanent

The role

Veterinary Receptionist (Client Care Assistant) at the Band Veterinary Center.

The ideal candidate will enjoy working as part of a busy team and possess the confidence to work alone when required; you will have a flexible and adaptable approach to work, happy to get stuck in where ever needed.

Your role will involve a wide range of tasks, primarily reception duties, and client support. Medivet is growing rapidly and it is an exciting time to join us – we encourage growth and development within your role.

Part time 23.33 hours a week

1:3 weekends

Role accountabilities

The duties of the Veterinary Receptionist include, but are not limited to: prompt and efficient telephone answering and service, dealing with routine client queries, making appointments, taking payments, submitting insurance claims, cashing up at end of day and end of week, banking, conversing with clients and staff members, taking and relaying messages, cleaning, stock taking, inputting laboratory results onto client records, maintaining and promoting H&S in the reception area and other parts of the practice as required, sending and responding to emails, etc.

Skills and experience

Previous work experience within a veterinary practice is desirable (voluntary or paid) along with a willingness to learn; work experience with animals would also be beneficial.

Experience as a Receptionist or in administration would be advantageous.


Medivet Somerton is an Award-winning practice, with one of our vets being one of the first vets in the country to be awarded the prestigious certificate in Advanced Veterinary Practice by the Royal College of Veterinary Surgeons.

It is in a prime High Street location and has attained the prized Tier 2 RCVS Accreditation standard. The practice has 2 vets and a great team of Vet Nurses and nursing assistants.

The practice was also recently awarded the ISFM silver award for our facilities for, and treatment of, cats.

Job number: FR04753