Client Care Assistant

Job title: Client Care Assistant Location: Dorchester, Dorset Practice: Medivet 24 Hour Dorchester Hours: Full Time Contract type: Permanent

The Role

What we are looking for:

Dorchester 24-hour Veterinary Hospital requires a bubbly, friendly, caring person to join our reception/office team. Good empathetic communication skills are essential. The ideal candidate will have an excellent work ethic and a friendly, understanding attitude towards clients as client interaction is key.

This is a full-time role consisting of weekends on a rota system.

40 hours a week

We are offering £11.10 ph to join our team.


Key Accountabilities

Answering the telephone, dealing with enquiries and making appointments and bookings.

Taking payments and keeping appropriate records on the computer.

End of day cashing up and general office duties.

Keeping reception clean, tidy and well presented.

Filling prescriptions and dispensing medications on the advice of the veterinary surgeon.

Give advice where appropriate and be responsible for retail sales of diet foods and pet products.

Skills and Experience

Experienced Veterinary Receptionist

Excellent Telephone Skills and Verbal Communication,

Keyboard Skills


Customer Focus


Able to work as part of a team and independently.

The Branch

Medivet Dorchester (Southfield Vets) is a long-established practice in the heart of the beautiful county town of Dorchester, within a stone's throw of the famous Jurassic coast. We pride ourselves on providing excellent care to our patients from our smart, recently refurbished premises.

We are a 24-hour center so have a vet and nurse on site, awake, looking after our patients 24 hours a day, 365 days a year, and are the only practice in the area to offer this.

We also run our own emergency services clinic with a dedicated night team for local practices' out-of-hour coverage. We have CT currently being installed and excellent diagnostic equipment enabling true hospital-level care.