Client Care Assistant – Veterinary
The Opportunity
Client Care Assistant at Medivet Redruth know as Monument Vets is an exciting opportunity has arisen for a Client Care Assistant at our Redruth Clinic.
The ideal candidate will enjoy working as part of a busy team and possess the confidence to work alone when required; you will have a flexible and adaptable approach to work, happy to get stuck in where ever needed.
Your role will involve a wide range of tasks, primarily reception duties, and client support. Medivet is growing rapidly and it is an exciting time to join us – we encourage growth and development within your role.
Part time 23.33 hours a week
1:3 weekends
Role Accountabilities
The duties of the Client Care Assistant include but are not limited to:
- Prompt and efficient telephone answering
- Dealing with routine client queries
- Making appointments
- Taking payments
- Money handling and banking
- General admin duties such as monitoring and responding to emails
- Stock taking
- Submitting insurance claims
Skills and experience
The successful candidate will have previous receptionist or in customer facing experience, as well:
- As a love for animals, although no prior animal care experience is required
- This position will best suit a proactive enthusiastic individual with a passion for customer service
- Exceptional communication skills.
- Being able to multitask
- Remain calm under pressure
- Priorities your workload
- Having a friendly and welcoming disposition
- Computer Literate
- Good spoken English
Previous veterinary receptionist experience is desirable but not essential.
Branch
Redruth
Join the Monument Vets Family, proudly a part of the renowned Medivet Group. Nestled in the heart of the Redruth and Camborne communities, we carry a legacy of over 50 years in delivering veterinary excellence. Our mission? To provide unparalleled care to our furry clients.
Our dedicated ensemble, from seasoned vets to nurturing nurses and dynamic support staff, fosters an environment of warmth and collaboration. Here, every pet isn’t just an appointment – they’re part of our family. And as stewards of their well-being, we ensure they receive personalized attention tailored to their individual needs.
Equipped with cutting-edge facilities, we pride ourselves in providing a comprehensive range of services under one roof, reducing the reliance on specialist referrals. This approach not only streamlines care but also strengthens the bond we share with our patrons and their pets.
If you’re driven by passion, collaboration, and the desire to make a difference in the world of veterinary care, Monument Vets is your calling. Come be a part of our story
About Us
With over 450 practices throughout the UK, we are a community of passionate veterinary professionals committed to providing truly exceptional care. We’re set on building something extraordinary: creating a forward-thinking and innovative place to work.
We’re always looking for people who aspire to stand out in their field and who share our vision and values. If this is you, we would love to hear from you!